Telephone Banking
Telephone Banking
- 24-hour banking by phone.
- Account Balances.
- Funds Transfers.
- Check Verification.
TeleBanker Access: Toll Free – 800-930-1203.
New features! Easier to use!
Franklin Savings Bank understands that your financial needs don’t stop just because the bank is closed or you are away from your computer. That’s where TeleBanker comes in. Call toll-free at 800-930-1203
If you are not set up for TeleBanker, call Customer Service at 800-287-0752 for information.
With TeleBanker, balance inquiries and transfers are as easy as punching buttons on your cell or touch-tone phone.You can find out if a particular check has cleared or the exact amount of a deposit. It’s a great help when you’re on vacation and trying to keep track of direct deposit payments. Best of all, the automated TeleBanker is available 24-hours a day, seven days a week!
And with TeleBanker, your account privacy is assured. TeleBanker requires a special access number from you so you can relax knowing that you’re the only one who can gain access to your account.
Helpful Hints:
- To access TeleBanker, you’ll be asked to provide an account number (followed by the pound sign (#). Choose a primary account, such as savings or checking. Once your identity has been verified, TeleBanker will now list account numbers for you to choose from.
- Your TeleBanker Personal ID is your PIN.
- If you need help using TeleBanker, there is a menu option that will give you instructions for use.
TeleBanker Menu
| 0 Speak to Customer Service Representative 1 Account Information: Enter Access (Account) Number followed by the # sign | ||
| 1 Checking – Enter TeleBanker Personal ID (PIN) | ||
| 1 Current Balance and Last Deposit 2 Review transactions or receive a fax 3 Funds Transfer 4 Make a Payment 5 other checking functions 9 Inquire into Other Accounts or Change Personal ID Number | ||
| 2 Savings – Enter TeleBanker Personal ID (PIN) | ||
| 1 Current Balance and Last Deposit 2 Review Transactions 3 Funds Transfer 4 Make a Payment 5 Interest Information 9 Inquire into Other Accounts or Change Personal ID Number | ||
| 3 CD – Enter TeleBanker Personal ID (PIN) | ||
| 1 Current Balance 2 Most Recent Transaction 3 Interest Information 9 Inquire into Other Accounts or Change Personal ID Number | ||
| 4 Loan – Enter TeleBanker Personal ID (PIN) | ||
| 1 Current Balance and loan payment information 2 Most Recent Transaction 3 Interest Information 4 Transfer funds 5 Loan Payoff Information 9 Inquire into Other Accounts or Change Personal ID Number | ||
| 5 Change Personal ID 9 Return to Menu 5 Miscellaneous Information 1 for locations 9 Return to the Main Menu |